Terms and Conditions

We have what we believe is the most competitive plumber and gas fitter rates in Melbourne.

In all cases we offer:
– No call out fee.
– Free over the phone quotes.
– While we have a minimum half hour charge.

The Plumbing and Gas Guys are Licensed, Competitive and Local. No job is too big or too small.

Call Us for a quick no obligation, no pressure, chat or send a request to the contact forms to the right or on the contact page.

What is included in our 30 min rate.

This is a very common question. Some of the things we pay for our of the charge rate includes:
– Licensed Plumber/Gas Fitter/Electricans hourly rate.
– Vehicle wear and tear.
– Downtime. E.g. driving between jobs, waiting time etc.
– Office & Warehouse.
– Office staff. E.g. Answering phones, accounts etc.
– Superannuation, for tradespeople and office staff.
– Payroll tax. This is a Government charge for hiring people.
– Insurance.
– Tools and equipment, these are replaced regularly.
– Uniforms.
– Computers, software, phones and apps.
– Training.
– Advertising, its how you found us.

In all cases:
* Any time outside of normal working hours will be charged at double time.
* A minimum half hour charge applies to all jobs.
* Free Quote applies on quotes provided over the phone, or as agreed for quotes that require a site visit.
* A Free Quote stops being a free quote when a job, no mater how minor is conducted.
* Any cancellation must be made 24 hours prior to job otherwise the minimum charge will apply.

  • All Terms and Conditions relate to the Melbourne Metro Area Only.
  •  Hot water systems will be fixed same day as long as we are contacted by 12pm the same day.
  •  Extra charges will apply if outside normal working hours.
  •  Payment on completion of job by either Cash, Credit Card, Cheque or EFT.
  •  Terms and conditions subject to change without notice.
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